Accessibility
Plan the trip: transfers, stays and tours
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Last updated: March 13, 2026
1. Our Commitment
We continuously work to improve the experience for every traveller arriving in Jamaica.
2. Vehicle Accessibility
Partner-network vehicles include vehicles that can accommodate wheelchairs and mobility aids. Partner drivers are trained to assist guests with mobility needs, including help with boarding, luggage, and any special requirements.
3. Website Accessibility
We strive to meet WCAG 2.1 Level AA standards across our website. Our site is built with the following accessibility features:
- Screen reader compatibility
- Full keyboard navigation support
- Respect for prefers-reduced-motion settings
- Sufficient colour contrast ratios
- Semantic HTML structure
4. Communication
We offer multiple communication channels to accommodate different needs, including email at info@aurum-transfers.com. Tell us what works for you and we will do our best to help.
5. Feedback
If you encounter any accessibility barriers while using our website or services, please contact us. We take all feedback seriously and work to improve.
- Email: info@aurum-transfers.com
6. Regulatory
We comply with Jamaica's Disabilities Act and relevant international accessibility standards. We are committed to meeting and exceeding regulatory requirements to ensure an inclusive experience for all our guests.