What to Do After Landing at Sangster International Airport (MBJ)
MBJ is Jamaica's busiest airport. Knowing what to expect on arrival saves stress and gets you to your resort faster.
Quick answer
After landing at Sangster International Airport (MBJ), you clear immigration, collect baggage, pass through customs, and exit the terminal. The walk from aircraft to driver takes 20-45 minutes depending on immigration queue length.
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Step 1: Immigration at MBJ
After deplaning, follow signs for Immigration. You will need your passport, a completed Customs and Immigration C5 form (available on the plane or at MBJ), and your return ticket or proof of onward travel. Queue times vary from 10 minutes (off-peak) to 45 minutes (peak arrival banks).
Step 2: Baggage claim
Collect your bags from the carousel. Belt numbers are posted on screens in the arrivals hall. MBJ has 6 carousels. Baggage claim typically takes 15-25 minutes after landing.
Step 3: Customs declaration
Complete the customs declaration form (C5) on the plane if available. Most tourists pass straight through the green channel.
Step 4: Finding your partner's driver
Exit customs and walk into the arrivals hall. They are positioned at the designated meeting area inside the terminal — not outside in the heat. Confirm your driver's name against your booking confirmation.
What not to do at MBJ arrivals
Do not accept assistance from people offering to carry bags — they will request payment. Do not respond to unsolicited transport offers in the arrivals hall. Use only your pre-booked transfer or the official taxi rank. Do not exchange currency inside the terminal at the first kiosk you see — rates are poor.