Which flights qualify for compensation?

Under EU 261 / UK 261, flights departing the EU/UK on any airline, OR arriving in the EU/UK on an EU/UK-headquartered airline, qualify when delayed 3+ hours at arrival, cancelled with less than 14 days' notice, or overbooked. Distance and delay length determine the amount (typically €250–600). US DOT rules cover denied-boarding and tarmac delays on US carriers.

How much compensation can I claim?

EU 261 pays €250 (short-haul, ≤1500km), €400 (medium-haul, 1500–3500km), or €600 (long-haul, >3500km) per passenger. UK 261 mirrors EU 261 in pounds. US DOT denied-boarding compensation pays up to 4x the one-way fare (capped at $1,550) depending on delay length.

How far back can I claim?

EU 261 / UK 261 claims can be filed up to 6 years after the flight in some jurisdictions (3 in others). Don't assume an old delay is too old to claim — both partners' eligibility checkers will tell you instantly.

Do I have to pay anything upfront?

No. Both AirHelp and Compensair work on a contingency basis — they only get paid (typically 25–35% of the award) if your claim succeeds. If they can't recover compensation, you owe nothing.

AirHelp or Compensair — which should I use?

AirHelp is the larger established brand with deeper case-law access; Compensair often quotes faster turnarounds for straightforward EU 261 claims. Both reputable. Use whichever feels more responsive when you start the eligibility check.

Flight Compensation Claims | Aurum Transfers

Flight compensation claims

Delayed, cancelled, or denied boarding on a flight? You may be entitled to up to €600 in compensation under EU 261, UK 261, or US DOT rules — even years after the fact. Both partners below handle the airline back-and-forth on a no-win-no-fee basis.

Flight compensation

Delayed, cancelled, or denied boarding? Claim compensation.

Under EU 261 / UK 261 / US DOT rules you may be entitled to up to €600 (or local equivalent) for delays of 3+ hours, cancellations, and denied boarding on covered flights — even years after the fact. Both partners below work on a no-win-no-fee basis.

AirHelp
AirHelp handles the airline back-and-forth on your behalf — no upfront fees, paid only on a successful claim.
Start AirHelp claim →
Compensair
Compensair offers a quick eligibility check + claim filing under EU 261 / US DOT / UK 261 rules.
Check Compensair eligibility →

Aurum may earn commission on completed claims, at no extra cost to you. Affiliate disclosure.

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Frequently asked questions

Which flights qualify for compensation?
Under EU 261 / UK 261, flights departing the EU/UK on any airline, OR arriving in the EU/UK on an EU/UK-headquartered airline, qualify when delayed 3+ hours at arrival, cancelled with less than 14 days' notice, or overbooked. Distance and delay length determine the amount (typically €250–600). US DOT rules cover denied-boarding and tarmac delays on US carriers.
How much compensation can I claim?
EU 261 pays €250 (short-haul, ≤1500km), €400 (medium-haul, 1500–3500km), or €600 (long-haul, >3500km) per passenger. UK 261 mirrors EU 261 in pounds. US DOT denied-boarding compensation pays up to 4x the one-way fare (capped at $1,550) depending on delay length.
How far back can I claim?
EU 261 / UK 261 claims can be filed up to 6 years after the flight in some jurisdictions (3 in others). Don't assume an old delay is too old to claim — both partners' eligibility checkers will tell you instantly.
Do I have to pay anything upfront?
No. Both AirHelp and Compensair work on a contingency basis — they only get paid (typically 25–35% of the award) if your claim succeeds. If they can't recover compensation, you owe nothing.
AirHelp or Compensair — which should I use?
AirHelp is the larger established brand with deeper case-law access; Compensair often quotes faster turnarounds for straightforward EU 261 claims. Both reputable. Use whichever feels more responsive when you start the eligibility check.

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Flight compensation claims

Delayed, cancelled, or denied boarding? Claim compensation.

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Compensair

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Flight compensation claims

Delayed, cancelled, or denied boarding? Claim compensation.

AirHelp

Compensair

More tools when a flight goes wrong

Check by country

Frequently asked questions

Flight compensation claims

Delayed, cancelled, or denied boarding? Claim compensation.

AirHelp

Compensair

Check by country

Frequently asked questions

One curated deal a week. From real travelers.

Pre-book a private transfer worldwide

Partner spotlight

Keody Thompson — Jamaica Sotheby's International Realty

Flight compensation claims

Delayed, cancelled, or denied boarding? Claim compensation.

AirHelp

Compensair

Check by country

Frequently asked questions

One curated deal a week. From real travelers.